Financial Fraud & Scam Awareness

Learn how to spot scams and protect yourself.

Common Financial Scams

  • Phishing & Spear Phishing: Fake emails or texts pretending to be your bank.
  • Bank Account & Check Scams: Fake checks, overpayment schemes, or fraudulent loan offers.
  • Investment & Crypto Scams: Promises of unrealistic returns or fake advisors.
  • Debt Relief Scams: Companies charging fees to “erase” debt or modify loans.
  • Charity & Disaster Relief Scams: Fraudulent donation requests after crises.
  • Tech Support & Account Security Scams: Calls claiming your account or computer is compromised.

How to Recognize Fraud & Scams

  • Beware of urgent messages pressuring you to act quickly.
  • Be cautious of requests for unusual payment methods (gift cards, wire transfers, crypto).
  • Question offers that sound “too good to be true.”
  • Don't give an unsolicited caller any personal or financial information.
  • Check sender details — look for odd domains or misspellings.
  • Ask you to move money to "safeguard" against fraudulent transactions.
  • Banks will never ask for your PIN or password via email or text.

Phone Spoofing

  • Caller ID Manipulation: Fraudsters make calls appear to come from trusted institutions.
  • Imposter Scams: Criminals pose as bank staff, police, or government officials.
  • AI Voice Cloning: Scammers mimic voices to impersonate family or employees.
  • Urgency & Fear: They pressure you to act quickly before “losing money.”
  • Trust Exploitation: Pretending to be authority figures to gain credibility.
  • Emotional Manipulation: Romance or “grandparent” scams prey on compassion.

What To Do If You Suspect Fraud

  • If you are unsure who is calling, hang up and contact your local credit union immediately using a known number to secure accounts.
  • Notify local police and request an official report.
  • If you feel threatend or that you are in danger hang up and call 911.

  • Report scams to the Federal Trade Commission (FTC).
  • File a complaint with the FBI Internet Crime Complaint Center (IC3).
  • Place a fraud alert with credit bureaus (Equifax, Experian, TransUnion).

Local Branch Contacts

Douglas

1600 N. Panamerican Avenue

PO Drawer 1059

Douglas, Arizona 85608

Phone: (520) 364-8401

Fax: (520) 364-2967

Benson

182 E. 4th Street

PO Box 2317

Benson, Arizona 85602

Phone: (520) 586-7095

Fax: (520) 586-7097